To add them to marketing activities. You do not need advanced programming knowledge or sophisticated infrastructure. Incorporating this type of technology is a simple task for anyone. All it takes is will, planning and some weights. Below, we present the most popular – listed in no particular order – and functional ones on the market, for your digital team to explore and compare. Our idea is to show you the options so that you can evaluate them and choose the one that best suits the particularities of the business. The eight alternatives we recommend checking out are: converse ai , mobile monkey , botsify , manychat , chat fuel , xenioo , dialogflow and voiceflow . How do chatbots work.
The coding and all the programming logic
More than understanding how the tool works. The coding and all the business database programming logic behind it the important. thing for marketing professionals is to know how it is configured and the possibilities it offers companies. Configuring a chatbot is a fairly simple task because the process of programming the responses is done by detecting keywords in the questions asked by the user. That is, the company simply has to work on building a detailed list of words that could be in a question, and then design a timely response. The chatbot will go to this database to do its job and thus have logical conversations with the customer. A process that becomes more natural when we give the robot different versions of the responses, so that they can better adapt to the circumstances.
And implementation of your business's
Do you need us to help you with the creation. And implementation of EO Leads your business’s digital strategy. Let’s talk another configuration possibility that chatbots offer are questionnaires with multiple choice questions that become decision trees as large and complex as the company wants. These types of conversations develop thanks to the user choosing a topic or response within a multiple selection scenario and then following a route that resolves their concerns or desires among the alternatives offered. This is a less conversation-like process, but equally effective for the consumer. A good example to visualize the scope of a chatbot within a digital strategy is to imagine an online store in which we offer printed t-shirts.
